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25 May, 2011

A Cost Effective Solution - Translation Services

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Legal documentation generally is voluminous and extensive with documents running into thousands. If these documents were to be in different languages it would be extremely difficult for attorneys to sieve through these documents, get it translated manually or engage an in-house translator. The whole process often leads to a search for a bulk translation facility that would scan and translate numerous documents in a small time.

Engaging in-house translators or outsourcing the job to individuals is not an entirely feasible idea because your documents are valuable and have a deadline for translation. Document translation services enable you to get volumes of documents translated quickly. This type of document translation services are resourceful to any type of company that conducts business overseas, or is interested in attracting an international market.

When your business includes sensitive information like legal matters requiring a lot of attention to both details and security, you definitely require a service that can cater to these. Professional translation services can handle such documents effectively in whatever volumes are to be translated. Document translation companies can save you time and money, and ensure that your core messages are translated appropriately for your prospective audience.

It is a known fact that many American law firms have started opting professional translation services that are both efficient and cost-effective. Office work can be managed effectively without any hindrances. In offices where there is a heavy document inflow that requires high volume of scanning and translation, translation services come handy to search instantly through content. Translation services have tools that allow work-flow to increase manifold since employees no longer have to waste time on manual labor and can work more productively.

Optical Character Recognition (OCR) is the electronic translation of scanned images of handwritten, typewritten or printed text to machine encoded text. OCR is highly popular in converting books and documents into electronic files, to maintain record-keeping system in an office in computerized manner or to publish a text on websites.

Translation and OCR services are extremely useful for attorneys and other legal services in saving time and money. A big chunk of information can be ready for review in a few days rather than weeks. Millions of pages of information can be ready for review in just few days compared to months before enabling legal experts to meet court deadlines and prepare case strategy. A lot of money can be saved with this method as also making attorneys easily pinpoint critical issues and locate documents just when they need them.

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24 May, 2011

The Future of Business Process Outsourcing

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With the world moving in a high paced technological advancement and with an open market in the world market scenario, it is but expected that the way business is being done is going through remarkable transformation. Globally services are being outsourced to companies specializing in particular areas. Outsourcing happens when certain areas of running a business establishment hinder the effective functioning of its core competencies. Hence Business Process Outsourcing or the simple BPO has grabbed a major share in the IT and IT related services.


The earlier form of BPO consisted of outsourcing only some areas of work like Payroll, Retail, Insurance, Mortgage, Banking and Finance, Healthcare, Telecommunications, Technology, Travel and Hospitality and Supply Chain in manufacturing industries. Not limited to these anymore, BPO caters to many areas of business and is expected to dominate almost all areas in business sector. Both the types of outsourcing, the back office functions like human resources payroll etc. and the front office services like customer and contact related services have a wide scope in future.


The world business market now looks at the Asian countries for its present and future BPO activities. Service being cheaper and delivery being quicker, this market is being praised by the developed countries as the modern Mecca for outsourcing business needs. Creating offshore centers provides a flexible and cost-effective structure for business establishments. The large influx of BPO into Asian countries promises a very stable future for both the parties involved.


Similar to BPO, Knowledge Process outsourcing (KPO), has evolved in the recent past and has a promising future. While BPO emphasizes on process expertise, KPO stresses business expertise. KPO requires advanced exceptional technical skills coupled with judgment to execute highly complex and customized processes.


There is a high potential for future of KPOs worldwide. The scope of KPOs is not limited to Information technology (IT) and Information Technology Enabled Services (ITES) but scale the other areas like Legal Processes, Intellectual Property and Patent Related Services etc. While an outsourcing company concentrates on its core specialization and competency activities, it can outsource other activities and gain a lot of momentum in the core areas. A cost minimization this way and a total optimization in the business can happen when this is put in practice.



The Future of Indian BPO


India has been a favorite market for BPO, with Australia being the biggest market in the Asia-Pacific region. In the Asia-Pacific region, Australia has major share in the revenue generated by BPOs. However India has been the fastest growing BPO provider in the last decade. According to Gartner estimates, India is expected to reach $1.4 billion at the end of 2011 which is 23.2% more than 2010. By 2020 India is expected to touch $285 billion, according to KPMG reports. China has an enviable position when it comes to call centers and has reported a revenue of $28 million in 2010. Philippines has a bright future in BPO with an approximated revenue of $12 billion in 2010.


While world over outsourcing has caused an open market, Africa too has ventured into grabbing its share in BPO meat with Kenya launching its first call center. Mauritius is also vying at all possibilities in this area.


The Indian BPO market has an extremely promising and encouraging picture in the future. The scope of business opportunities predict endless areas for businesses to explore and thereby creating millions of jobs for the large amount of talent pool available in India. A promise of highly qualified and skilled professionals making career in BPOs is also a possibility being seen for future in India.

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